Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

We may collect information you provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Account login credentials
• Information submitted through forms, questionnaires, applications, or support requests
• Documents, images, and files you choose to upload
• Communications you send to us

Information We Collect Automatically

When you use the Services, we may automatically collect certain information, including:

• Device type and operating system
• IP address
• Browser type
• App or site usage activity
• Pages or screens viewed
• Dates and times of access
• Crash reports, diagnostics, and performance data
• Device identifiers and log data

Information From Third Parties

We may receive information from third parties that help us operate the Services, such as hosting providers, identity verification providers, customer support tools, communications tools, and business partners.

2. How We Use Information

We may use the information we collect to:

• Provide, operate, maintain, and improve the Services
• Create and manage accounts
• Process submissions, requests, and transactions
• Communicate with you about your account, service updates, support, and administrative matters
• Personalize and improve user experience
• Monitor usage, troubleshoot issues, and improve performance
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity
• Comply with legal obligations
• Enforce our terms, policies, and other agreements
• Conduct internal research and product development

3. We Do Not Sell Personal Information

We do not sell your personal information.

We do not exchange your personal information for money, and we do not disclose your personal information to third parties for their own independent marketing purposes.

4. How We Disclose Information

We may disclose personal information only in the following circumstances:

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, such as cloud hosting, storage, communications, identity verification, customer support, security, and technical infrastructure.

Legal Compliance and Protection

We may disclose information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is reasonably necessary to:

• Comply with applicable law
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Detect, investigate, or prevent fraud, abuse, or security issues

Business Transfers

We may disclose information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar corporate transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise consent.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the nature of the information and the reasons we process it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal exceptions
• Request a copy of your personal information in a portable format, where applicable
• Object to or restrict certain processing, where applicable
• Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, contact us at hello@homeinherit.com. We may need to verify your identity before processing certain requests.

8. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies as reasonably necessary to operate the Services, remember preferences, support core functionality, and maintain security.

You may be able to control certain cookies through your browser settings or device settings. Disabling some technologies may affect how the Services function.

9. Third-Party Services and Links

The Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties, and their privacy practices are governed by their own policies.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If a different age threshold applies under local law, we will comply with applicable legal requirements.

11. International Users

If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

12. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional privacy rights under applicable law, including rights to request access, correction, deletion, and portability of personal information.

We do not sell personal information.

To submit a privacy request, contact us at hello@homeinherit.com.

13. Sensitive Information

If we collect sensitive personal information, we will use it only as reasonably necessary to provide the Services, comply with law, detect and prevent fraud, maintain security, or for other permitted business purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the "Last Updated" date above. If required by law, we will provide additional notice.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at hello@homeinherit.com.